Terms and Conditions

Effective Date: March 4, 2026

Welcome to Pro-Link Call Control. By using our services, you agree to the following terms and conditions.

1. Service Overview

Pro-Link Call Control provides automated call handling, voicemail capture, SMS notifications, and appointment booking tools designed to help contractors manage missed calls and customer inquiries.

The service operates using automated systems and integrations with third-party platforms such as telecommunications providers and scheduling tools.

Pro-Link Call Control does not guarantee that all calls will be captured or processed successfully in every circumstance.

2. No Long-Term Contracts

Pro-Link Call Control operates on a month-to-month subscription basis.

There are no long-term contracts required to use the service.

Customers may cancel their subscription at any time.

Cancellation will stop future billing but does not refund payments already processed for the current billing cycle.

3. Service Availability

While we strive to provide reliable service, Pro-Link Call Control depends on third-party infrastructure including telecommunications networks, SMS providers, and cloud services.

Because of this, we cannot guarantee uninterrupted service.

Temporary outages, delays, or missed call recordings may occur.

Pro-Link Call Control is not responsible for business losses resulting from missed calls, system interruptions, or delayed notifications.

4. Customer Responsibilities

Customers are responsible for:

• Properly forwarding their business phone number to the Pro-Link system
• Maintaining accurate contact and scheduling information
• Monitoring incoming notifications and customer requests

Failure to configure call forwarding or scheduling settings correctly may affect service performance.

5. SMS Communication

By using Pro-Link Call Control, you consent to receive service-related SMS notifications regarding call activity, customer messages, and system updates.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP.

6. Acceptable Use

The Pro-Link Call Control service may not be used for:

• Illegal activities
• Spam or unsolicited marketing
• Harassment or fraudulent communication

We reserve the right to suspend or terminate service if the platform is used in violation of applicable laws or telecommunications regulations.

7. Payment and Billing

Pro-Link Call Control operates on a recurring monthly subscription.

Subscriptions renew automatically unless canceled.

Billing is processed through a secure third-party payment provider.

Failure to maintain an active payment method may result in service suspension.

8. Limitation of Liability

Pro-Link Call Control is provided as-is.

To the maximum extent permitted by law, Pro-Link Call Control shall not be liable for any indirect, incidental, or consequential damages including lost revenue, missed business opportunities, or customer disputes resulting from service use.

9. Changes to These Terms

We may update these Terms and Conditions periodically to reflect improvements to the service or legal requirements.

Updates will be posted on this page with the revised effective date.

Continued use of the service after updates constitutes acceptance of the revised terms.

10. Contact

If you have questions about these Terms and Conditions, please contact Pro-Link Call Control through the website.