Privacy Policy
Effective Date: March 4, 2026
Pro-Link Call Control ("Pro-Link", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you interact with our website and services.
Information We Collect
When you use our website or services, we may collect the following information:
• Name
• Phone number
• Email address
• Business information submitted during onboarding
• Call recordings and message transcripts related to missed call handling
• Appointment booking information submitted by callers
How We Use Information
We use the information collected to:
• Provide Pro-Link call handling services
• Deliver missed call notifications and booking links
• Send service-related text messages and alerts
• Improve system performance and customer experience
• Communicate with contractors using the service
SMS Messaging and Phone Numbers
Phone numbers provided through our website or service may be used to send service-related SMS notifications such as missed call alerts, booking confirmations, and service updates.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We take reasonable measures to protect the information provided through our website and services. While no system can guarantee absolute security, we implement safeguards designed to protect personal data.
Third-Party Services
Pro-Link integrates with trusted third-party platforms including communication and scheduling services. These platforms may include tools used for call routing, scheduling, and message delivery.
These services operate under their own privacy policies.
Your Rights
You may request that we update or remove your information by contacting us using the information below.
Contact
If you have questions about this Privacy Policy, please contact:
Pro-Link Call Control
[Your business email]
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.